Shipping Policy

Once your order is confirmed and dispatched, you’ll get a friendly SMS and email with a tracking URL to keep you updated on your order’s status.

We will try our best to fulfill your order but in some extreme situations we may have to cancel the order from our end.

Our standard delivery time is 3-4 working days from the date of dispatch. Product purcashed are delivered in 5 business days.

During some instances, logistics partners may experience stress, causing deliveries to be delayed by a few days. We only work with reputable courier companies to ensure that your purchases arrive promptly and in pristine condition.

The time required for delivery varies depending on the destination and zoning of each area; nonetheless, we make every effort to ensure that the order is delivered on time.

Return Policy

We offer refund / exchange within first 2 days from the date of your purchase. If 2 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become eligible for a return or an exchange, (i) the purchased item should be unused and in the same condition as you received it, (ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return / exchange. Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.

You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.

Refund Policy

We aim to ensure that our customers are satisfied. If you are not fully happy with your purchase, please follow these procedures to initiate a return and refund:

• Contact Customer Support. Contact our customer service team within 2 days of receiving your order.

• Return Shipment: Kindly return the item to the same address and make sure that the item is securely wrapped to avoid damages during transit.

• Refund Processing: We will initiate the refund once the item is delivered to us and checked by the team,  to the original payment method. we will credit the amount to the original source of payment within 7 business  days of reciving the product. it may take time to reflect in your account based upon chosen bank policies